Anna DuVal Smith



Arbitrator, Mediator, Factfinder

I received my B.A. degree in psychology from Western Reserve College of Case Western Reserve University in 1977 and my M.B.A. from that university's School of Management in 1978. Combining my interests in management and the social and behavioral sciences, I continued with doctoral studies in industrial and labor relations at Case Western and earned the Ph.D. in 1986. Grounded in social theory, my dissertation concerned the supply of trade union services, deunionization and public policy.

My teaching career began at the University of Wisconsin-Parkside and continued at Cleveland State University until 1991, when I left fulltime academics to devote myself to my dispute resolution practice. I have been an occasional visiting professor and lecturer at the Weatherhead School of Management, Case Western Reserve University, since 1991.

My primary research interest is conflict in organizations. This has stimulated investigations into such topics as industrial democracy, labor law reform proposals, deunionization, and fair share fee law and practices. Most recently I have been studying conflict in virtual communities.

Prior to returning to college in the 1970s, I worked in construction and publishing. I have been a self-employed labor arbitrator, factfinder, mediator and referee since 1986.

I have lived in Cleveland, Ohio since 1985, but return to my family home on the Monterey Peninsula, California whenever possible.


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